Patrol Toolkit Support

Updated: May 1, 2026

For support requests, email us and include your device model, iOS or Android version, and a short description of the issue.

Patrol Toolkit is a local-first app. Most operational content stays on the device unless you choose to export, share, or use a limited online helper service described in the Privacy Policy.

Contact

Operated by: Frank Giunta Support Email: IDEorchestra@gmail.com

Typical Response Time

We aim to respond within 2 business days.

Common Issues

App not loading: close and reopen the app, then restart your device.
Data not appearing: confirm you are in the correct feature section and not filtered by date/state.
Lifetime unlock access: use Restore Purchases inside the app, then relaunch Patrol Toolkit.
App lock not opening: confirm the device has a passcode, PIN, Face ID, or fingerprint configured in system settings.

Privacy and Purchase Notes

The current build does not request device GPS location permission.
If you use pursuit address search or route matching, user-entered addresses or waypoints may be sent to mapping providers for app functionality.
Premium features are unlocked through a one-time non-renewing lifetime purchase processed by Apple App Store or Google Play.
Purchase verification and restore support are handled through RevenueCat using store receipt information and anonymous app user identifiers.

Legal

Privacy Policy: https://djenta.github.io/patroltoolkit-policy/
Terms of Service: https://djenta.github.io/patroltoolkit-terms/